customer services

Customer services is here to answer your questions and listen to your feedback about our products and services, so that we can improve your customer experience.

Contact Cathy Richardson, Head of Customer Services, on: 

Telephone: +44 (0)20 7543 5892
Fax: +44 (0)207 543 5700

Or write to us at:
Customer Services
77 Mansell Street
London E1 8AN

If you have an issue which concerns a CIPFA Member or Registered Student, please go to Conduct and Ethics for further information about the scope of CIPFA’s professional disciplinary scheme and how to make a complaint under the scheme