Useful links

A range of resources are freely available for supporting shared services and collaborative working. Some of these are set out below. Please get in touch if you have suggestions for additional ones.

The Business Improvement package provides a range of resources to support local public services in improving and transforming services:

Included in the package is the Service Transformation through Partnership Toolkit:

Also available is Rethinking Service Delivery Volume Three: Shared Service and Public/Public Partnerships:

and Structures for Collaboration and Shared Services:

The Cabinet Office’s Shared Services Toolkit can be found at:

Advice on procurement and commissioning issues can be found from the Local Partnerships website (including various outputs from the 4Ps):

Improvement and Development Agency (IDeA) advice on shared services and collaboration is available at:

Shared Service Architects have a range of useful resources, including a comprehensive library of shared service links:

The Scottish Government also provides useful line material on shared services: