VfM indicators

Value for Money (VfM) Indicators are the leading benchmarking tool for assessing value for money in the public sector. HM Treasury specifically recommends collecting and reporting against indicators for organisations with more than 250 employees.

VfM Indicators have the widest coverage of back-office functions, which are under scrutiny in many parts of the public sector at present. You can assess performance of finance, human resources, information and communication technology, estate management, procurement, legal functions and communications.

VfM Indicators will assess your organisation’s performance and pinpoint its strengths and weaknesses, helping you to make more informed decisions on budget and improvement. The system also provides you with solid, data-related evidence to support decisions.

Express Your Interest


You can use VfM Indicators to:

  • self-assess your performance using robust and relevant indicators
  • pinpoint the strengths and weaknesses in your organisation 
  • identify areas of efficiency and improve your use of resources
  • compare your financial performance with your peers
  • see how your departments compare individually and across the piece
  • demonstrate to the board your commitment to improving efficiency
  • compare your financial satisfaction with your peers.

If you don't measure up, how can you manage it?

We use cost and productivity indicators to measure your economy and efficiency, and your effectiveness is measured by indicators assessing user satisfaction, modernising approach and impact on organisational performance.  

We are continually expanding the depth of reporting available, drawing on our extensive historical database. By taking part you will be able to compare your organisation to a wide range of members across the public sector.  

What our members say

"We find the CIPFA Benchmark exercise useful for both, establishing baseline performance against other NHS Trusts and the corporate world. It is useful to monitor success of improvements we have made following previous benchmarks and the associated actions put into place to address some of the lower performing areas."

Gloucestershire Hospitals NHS Foundation Trust

"Good platform for measuring against like for like organisations to enable continuous improvement and service excellence."

Skills Development Scotland

Survey tool

Our survey tool provides a mechanism for you to survey users and commissioners of the services that you sign up to. It also allows you to collect data around user ICT competence for those taking part in that area.  

Get your results when you want

Your report will enable you to access information and data that will be essential to help you modify and plan your work programme.

Simply return the completed questionnaires as best fits with your internal requirements (by 31 December 2016) – we will deliver your comparisons (benchmarked against your sector and across the whole public sector) within 15 working days (first reports available from September 2016).

Express Your Interest

Prices are based on the number of streams you sign up to and whether you choose to make use of the analytical survey tool. Special group rates are available for organisations wanting to join as a collective.

 1 Stream 5+ Streams  Survey Tool 
£875 + VAT  £3,975 + VAT  £375 + VAT 


If you have any questions contact E: vfmindicators@cipfa.org.


Communications: Questionnaire - Example Report

Estates management: Questionnaire - Example Report

Finance: Questionnaire - Example Report

Human resources: Questionnaire - Example Report

ICT: Questionnaire - Example Report

Legal services: Questionnaire - Example Report

Procurement: Questionnaire - Example Report