Human resources

The indicators are intended to apply across the public sector and cover many important areas of human resources activity.

The indicators look to answer key questions, including:

  • Is the HR function cost-effective?
  • Are HR processes operated in an efficient and timely manner?
  • Is the HR function effectively supporting the organisation in ensuring it has the right people, in the right place, at the right time?
  • Is the HR function proactively planning for future resources needs and taking appropriate action to address gaps?
  • Does HR ensure there is appropriate investment in terms of capacity building within the organisation, including leadership development?
  • Is the HR function helping to effectively promote and manage the health, safety and wellbeing of staff?
  • Is the HR function helping the organisation to effectively manage individual employee performance and recognises and rewards employees?
  • Does the HR function help to ensure a diverse workforce?
  • Are internal customers satisfied with the services provided by HR?

The full scope of the club is provided in the notes of guidance accompanying the questionnaire and includes areas such HR strategy and development, employee relations, resourcing, learning and development and individual performance management.

What do you get?

Join and you'll benefit from:

  • clearly defined and well-presented questionnaires
  • helpline and email service
  • comparative reports against your sector and all members.

Find out more