Legal services

The indicators are intended to apply across the public sector and cover many important areas of legal services activity.

The indicators look to answer key questions, including:

  • Is the legal function cost-effective?
  • Is the legal function effectively supporting the organisation in ensuring it is providing the best possible legal advice?
  • Has the legal function achieved an appropriate balance between legal services provided in-house and externally sourced?
  • Does the legal function provide consistent, concise, clear and constructive advice?
  • Are internal customers satisfied with the services provided by the legal function?

The full scope of the club is provided in the notes of guidance accompanying the questionnaire and covers the use of both in-house legal departments and external lawyers. This includes the key areas of advisory work, property transactions litigations, disputes, prosecuting for offenders and law-making.

What do you get?

Join and you'll benefit from:

  • clearly defined and well-presented questionnaires
  • helpline and email service
  • comparative reports against your sector and all members.

Find out more