About Us

The TISonline service

TISonline (Technical Information Service online) is CIPFA's online resource providing 30+ information streams of best practice, guidance, commentary and legislative context for financial managers across the public services.

Compiled and maintained by contributors drawn from all parts of the public sector on a 'by practitioners, for practitioners' basis, TISonline supports managers at all levels in their everyday activities, as well as underpinning professional development for a range of disciplines and professions.

The service was launched by CIPFA in 1967 and became an established and invaluable reference source for practitioners and all those with an interest in financial management across the public services. It has been available online since 2003.

TISonline information streams cover the full range of financial and service functions of local authorities and other public service bodies. They are supported by regular news updates, monthly e-alerts, personalised instant emails to let users know when guidance is updated, and active Discussion Forums.

For more information on TISonline, download our brochure.

Registering and subscribing to TISonline

To access TISonline, users must register to receive a password which they then use with their email address to log on to the website. Registration is free and is open to all, and certain areas of the website, including the discussion forums, are accessible to all registered users. However, access to the content of TISonline information streams is restricted to users from subscribing organisations.

A subscription to TISonline provides multi-user organisation wide access. This means that anyone in the subscribing organisation can use the service, from any PC with internet access. Each user must register individually, and will receive their own unique password.

When users log on they are granted access to the information streams according to the level of subscription held by their organisation. A subscription can cover individual information streams or the full TISonline service (30+ streams). To find out which information streams are included in your organisation's subscription, go to MyCIPFA.

The subscription year runs from 1 April to 31 March, with pro rata rates available for part year joiners. For current subscription rates and to order information streams use our order form.

Discussion forums

There are currently seven discussion forums on TISonline: VAT, Audit, Finance, Capital and Treasury, Housing, Fraud and the Section 33 VAT Network (the Section 33 VAT Network is only available to members). To view and post in the forums go to our Discussion Forums page, for more information and to view our posting policy go to How to use Discussion Forums.

Help with TISonline

We hope that you find TISonline easy to use. However, if you do have any questions about TISonline, or need some assistance, please go to our Frequently Asked Questions section.

Contact us

We welcome feedback on any aspect of our service or our content. Your comments will be used to guide the improvement and updating of our information streams. To provide feedback or for subscription information contact us at E: tisonline@cipfa.org. See also our Contact Us page.

Terms and conditions

For details of TISonline subscription terms and conditions visit our Terms and Conditions page.