Public sector reform

CIPFA runs hundreds of courses each year aimed at finance professionals, auditors, treasury staff, service managers, frontline personnel and non-finance specialists.

Benefits Masterclass – Completing the Housing Benefit Subsidy Claim Form

This course is aimed at benefit staff who are responsible for the completion of subsidy claims and others who require a detailed understanding of the housing benefit subsidy arrangements. It focuses on the Department of Work and Pension’s housing benefit subsidy calculation and payment arrangements for local authorities. You will examine the specific requirements of the subsidy claiming process and gain confidence in accurately completing the subsidy claim form. You will also learn about the subsidy arrangements and how they link directly to benefits payments, including the main areas of subsidy loss and how to maximise subsidy claims and minimise costs to the authority. 


CPD: 7 hours

Benefits Masterclass – Housing Benefit and Council Tax Support for Claimants from Abroad

This course is for benefit managers and staff who require knowledge of this complex area of benefits legislation. You will be given full details of the process involved in assessing and determining claims for Housing Benefit and Council Tax support from European Union and non-European nationals. You will learn about the different rules and how they apply to these individuals entering the UK, giving you the confidence to make accurate decisions. 


CPD: 7 hours

Benefits Masterclass – Universal Credit and the Impact on Local Authorities

This course is for benefit managers and staff who require knowledge about the significant changes likely to affect benefits services as a result of welfare reform and the roll out of Universal Credit. You will be given full details of the process involved in assessing and determining claims for Universal Credit including eligibility and payment rules. This will give you the confidence to advise claimants and their landlords of their likely impact. You will also be able to support claimants through the digital claiming process and budgeting for the new payment arrangements. 


CPD: 7 hours

Benefits Services – Autumn Technical Update

If you are a benefits advisor or manager, this course will give you a practical briefing on the latest technical and strategic issues for benefits and welfare reform and their implications for local authorities. This will include new legislation and developments in future local government delivery of services. 


CPD: 7 hours

Complete Manager – Finance for Non-finance Professionals – Step by Step 

This course is aimed at public service professionals and policy strategists who need to expand their knowledge of public service finance. You will be given an overview of the accounts function in a public sector organisation and will learn about public service budgeting, monitoring and control. To help you take an active role in the financial management of your organisation, you will also explore the relevant terminology and the public sector financial management principles. The event is part of CIPFA Networks’ evolving Complete Manager programme. 

CPD: 7 hours

Council Tax – Autumn Technical Update

If you are a revenues manager or benefits manager, this course will give you a practical briefing on the latest technical and strategic issues for revenues, Council Tax and business rates and their implications for local authorities. This will include new legislation and developments in corporate, financial and local government issues. 


CPD: 7 hours

Demand Management in the Public Sector

A Practical and Interactive Introduction. If you are an officer or manager who is responsible for public service demand planning within your organisation, this course will help you to better plan your activities. You will gain a solid understanding of demand management processes and procedures in the public services. You will also examine where demand management has worked in practice and the business case for demand management in public service organisations. 

CPD: 7 hours

Developments in Children’s Social Care Finance

This course is aimed at local government practitioners who are involved in children’s social care finance. It is an essential overview and update on children’s social care finance issues and will give you an understanding and awareness of the current context, proposed changes and principal challenges across children’s services. 

CPD: 5 hours

Integration of Health and Social Care – Progress with the Better Care Fund

If you are an accountant or a health and social care practitioner, this course will give you an insight into how the Better Care Fund is developing and the complexities of joint working with Clinical Commissioning Groups (CCGs). You will examine the key principles of the Better Care Fund and the importance of joint working in order to develop better care at a local level. You will also understand how the Better Care Fund budgetary pooling can be best applied. 

CPD: 7 hours

Introduction to NNDR1

This course has been specially designed for those who are new to this area or who require knowledge of it. You will examine the NNDR1 form and the arrangements and processes involved. This will give you the confidence to complete the form, understand how it links with the budget and to work effectively with the new changes. 

CPD: 7 hours

Introduction to Shared Services, Partnerships and Local Authority Companies – Step by Step

This course is aimed at local authority accountants, business planners and policy strategists who are moving towards an alternative services solution. You will learn about the key principles of alternative services solutions and how to plan and assess a route map to appraise and consider the options available. An ideal starting point for more detailed consideration of the relevant issues, you will explore the different options, finance and governance and how they relate to desired service outcomes. 

CPD: 7 hours

Local Authority Resilience - Managing Austerity

If you are a local authority accountant interested in improving your organisation’s financial resilience, this event will help you to understand the barriers to resilience and the opportunities associated with it. You will learn about the key principles of organisational resilience and have the opportunity to discuss and share best practice. 

CPD: 6 hours

Police: Autumn Strategic Briefings

This course is aimed at heads of corporate development/strategic development, heads of finance and finance staff, Office of Police and Crime Commissioner (OPCC) staff, police force/OPCC leads on police reform and transformation. You will gain an insight into the latest strategic issues for policing, including police reform and developments in corporate and financial issues. You will understand their implications for PCCs and police forces and the actions needed at the local level. 

CPD: 4.5 hours

Responding to the Budget

The Financial and Technical Changes Affecting Revenues Services. This course is aimed at revenues and benefits managers. It will give you a practical briefing on the latest financial, technical and strategic issues for revenues, Council Tax and business rates identified from the Government’s budget, which are likely to impact on local authorities. 

CPD: 7 hours

Re-thinking Policing Services

This course is aimed at heads of corporate development/strategic development, heads of finance and finance staff, Office of Police and Crime Commissioner (OPCC) staff and police force/OPCC leads on police reform and transformation. It will give you an insight into the latest developments on collaborating with other police forces and the re-engineering of policing services. You will examine how to deliver the most effective policing services for local communities and how to ensure value for money, particularly in the light of the next Spending Review. 

CPD: 4.5 hours

Revenue Masterclass – Forecasting and Accounts for Revenue Managers

If you are responsible for budget forecasting, setting and monitoring business rates and Council Tax, this course will give you an insight into the financial challenges faced by revenue services. You will learn about the policy landscape and will understand how to reflect the new changes in your future plans. 

CPD: 7 hours

Social Care Funding Reform

The Challenge of Social Care Debt in Local Authorities. This event will give accountants and health and social care practitioners an insight into how social care debt is composed and the complex changes that are taking place. You will learn about the key principles of social care debt and the importance of recovering it for your authority in a sensitive and efficient manner. You will also understand which clients are most at risk of not being able to repay. 

CPD: 7 hours

Strategies for Council Tax Success

If you are a revenues service manager or a senior staff member concerned with Council Tax policy, collection and enforcement, this course will give you an insight into the financial challenges faced and the role of revenues. You will learn about the policy landscape and the approaches being taken across the country. By examining what is working and how this can start to link up with other services at the local level, you will be better equipped to reflect the new changes in your future plans.

CPD: 7 hours

Summer Welfare Reform and Benefits Service Update

This event is for benefit service managers and senior staff who require a detailed understanding of the impact of welfare reform on their services. You will gain a full appreciation of the current changes, learning about the progress of, developments in and roll out of Universal Credit. You will also examine new legislation and recent case law affecting benefits services.

CPD: 7 hours

Taxation Implications of Alternative Public Service Delivery Models

Recognising the Challenges. This course is delivered by our tax advisory service partners Deloitte. It is aimed at local authority accountants and policy professionals who are responsible for examining the implications of planning for and delivering alternative models of public service delivery. You will learn about the key principles of taxation applied to alternative public service delivery models and the need to properly include the tax implications of potential new public service structures in any option appraisal. You will also understand how to properly assess the taxation impacts of different public service delivery approaches.

CPD: 7 hours

Universal Credit and Welfare Reform Update

This event is aimed at benefit service managers and senior staff requiring a detailed understanding of the impact of welfare reform on their services. It will give you an update on the progress of, developments in and roll out of Universal Credit, as well as a roundup of the detail and implications of legal challenges against the spare room subsidy/bedroom tax. You will learn about the operational requirements and arrangements and how to explain the implications of welfare reform to elected members and staff.

CPD: 7 hours

Welfare Reform and Local Authorities - Strategic Update

This event is aimed at benefit service managers and senior staff requiring a detailed understanding of the impact of welfare reform on their services. It will summarise the overall welfare reform process and the latest developments within benefits and local support arrangements for Universal Credit. You will learn about the legislation and the importance of welfare reform and the impact on local benefit and welfare services. You will also be able to explain the implications to your benefits staff.

CPD: 7 hours

Call us on 020 7543 5600 or email customerservices@cipfa.org to discuss running any of these courses at your premises.

Alternatively search our course calendar to discover a course suitable for you.