Responding to COVID-19: insight, support and guidance

New data partnership supports local authority fight against COVID-19


CIPFA has teamed up with data management company Xantura to help councils identify the individuals and households most vulnerable to both the health, social and economic impacts of COVID-19.

Government data provided through Operation Shield identifies individuals deemed to be 'at risk,' but has been limited to those with high clinical need. The new service announced today goes further, identifying vulnerable people and households based on a much broader set of risk factors. These include: debt levels, income and reliance on benefits, whether they live alone, and disabilities, alongside a wider set of health issues.

The new service will allow councils to better understand the communities they serve, and improve decisions around service provision based on robust local evidence.

CIPFA CEO Rob Whiteman said: "COVID-19 has reinforced the need for robust data in local authorities to ensure resources are targeted where they are needed most, both now and in the future.

"We are delighted to be working with Xantura on this innovative new project, which will help ensure no one at risk from COVID-19 falls through the cracks, and that councils have access to expert financial advice to make best use of their resources."

Xantura CEO Wajid Shafiq said: "Our COVID-19 solution helps our clients to target support more effectively and has been designed for rapid roll-out to new clients.

"We are very excited to announce our new partnership with CIPFA to better predict future demand and risk at a system level and mitigate risks to councils."

For further information please contact the CIPFA press office on 020 7543 5737 or

Notes to Editors

Find out more about the COVID-19 OneView service here.


CIPFA, the Chartered Institute of Public Finance and Accountancy, is the professional body for people in public finance. CIPFA shows the way in public finance globally, standing up for sound public financial management and good governance around the world as the leading commentator on managing and accounting for public money.

About Xantura

Xantura are a mission-driven organisation founded specially to help local authorities to improve outcomes for vulnerable people. We have over ten years of experience of working with local authorities across a range of areas including debt, homelessness, children's services and adults services.

Regardless of the service that we provide, the ambition is always the same – to enable local authorities to improve outcomes for their vulnerable residents by enabling their front-line staff to have access to all the information they need to make quicker, more informed decisions.

For further information, please contact us at