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sbrownlow
#1 Posted : 19/01/2018
Joined: 2/24/2018(UTC)
Posts: 10
Organisation: Leicestershire County Council

We''re considering issuing a fraud bulletin to all of the Council''s staff. This would be by electronic distribution and therefore be a cheap quick win.

The format would be:

* Useful advice to employees on fraud prevention, at home and in the workplace (e.g. cyber-scams)
* Raising awareness of fraud risk within the organisation
* Raising awareness of the Council''s firm zero-tolerance approach to fraud and our loss recovery strategy which includes recovery of fraud loss from an employee''s pension benefits (intended as an active deterrent)
* A bit about NFI and other initiatives designed to catch the fraudster (active deterrent)
* Sharing success stories (active deterrent)
* Reminding managers of their responsibilities to operate a robust internal control environment

We want the bulletin to be perceived as helpful, the sort of comms. a good employer does, whilst subliminally giving the message that fraudsters do get caught and are dealt with firmly, be that through disciplinary channels, through the courts and/or through full loss recovery.

Counter fraud good practice suggests that we should take an awareness raising approach such as this but we''re conscious that we do need to get the tone right. We would not want to give a widespread impression that we are mistrusting of our staff.

Do any authorities do anything similar? If so, how is it received?

Cheers


dwerritt
#2 Posted : 19/01/2018
Joined: 2/24/2018(UTC)
Posts: 3
Organisation: Wakefield Council

We did something similar 4 years ago for staff who couldn''t complete our e-learning fraud awareness programme due to not having access to a works computer. Our ''Raising Fraud Awareness'' Leaflet was 4 pages in length. It started with a basic introduction on the risk of fraud, corruption and bribery, followed by a definition of each of these, when they tend to take place, referral to the ''Fraud Diamond'', i.e. opportunity, capability, motive and rationalization, with a description of each, the cost of fraud, who commits it and what it can lead to, what Wakefield Council was doing to prevent fraud, corruption and bribery from occurring (anti-fraud and bribery policy, codes of conduct, financial and contract procedure rules. whistleblowing policy etc), warning signs, examples of fraud committed within Wakefield Council, points employees should note if found to have committed fraud etc, and finally a summary. Managers were to discuss the leaflet with employees either on a 1-2-1 basis or in team briefings and the employee was required to sign the return slip at the end to confirm their understanding of the contents of the leaflet.

The fraud awareness leaflet was well received at the time. We should probably repeat the exercise.
sbrownlow
#3 Posted : 24/01/2018
Joined: 2/24/2018(UTC)
Posts: 10
Organisation: Leicestershire County Council

Thank you David for your most informative response.
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