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#1 Posted : 18/04/2018
Joined: 24/02/2018(UTC)
Posts: 1
Organisation: Armagh City, Banbridge and Craigavon Borough Council

I am completing an audit of Building Control with one of the objectives reviewing Performance Management. The terms of reference include the monitoring of individual/office/departmental performance, benchmarking, the role of managers in addressing under-performance where appropriate at individual/office/departmental levels and is the Department measuring the right things. Any best practice ideas would also be useful.

Any help no matter how small would be greatly appreciated.

Alan Cassells
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