Available for pre-order, publication date May.Delivering Outcomes in the Public Sector is a practical guidance for anyone with an interest in making sure public money is used correctly. The book provides advice to practitioners on how to use an outcomes approach to deal with challenges in public spending.
£270.00 excl VAT
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Outcomes are a way of defining effectiveness, or benefits, but in order to assess value for money, practitioners need to consider costs, as well as benefits. Political judgement is also required to determine spending priorities depending on the relative importance of different outcomes.
The rationale for an outcomes approach – a way of thinking and working that focuses on things that customers’ value – seems self-evident, but public sector organisations face significant challenges in:
The book acknowledges that public sector organisations operate in a world of uncertainty and that sometimes they must experiment in order to improve outcomes, especially when they are dealing with complex social issues.
This publication is available in online format only.
Details of licensing arrangements for other categories of purchaser, which includes those organisations operating shared service arrangements, are available from CIPFA’s Publications Department.
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