Benchmarking is a vital tool that helps drive improvements and deliver value for money. By measuring your back office functions and comparing performance to similar organisations, you can identify where changes are needed and improve efficiency.
Once the data has been collected it is then further analysed by:
- type of debt, eg residential care, sundry debtors etc
- collection performance
- aged debt, and
- methods of payment accepted.
This enables informed comparisons to be made of the processing cost per invoice and the overall cost to an organisation of its debtor function, and highlights differences of approach.
Join and you'll benefit from:
- clearly defined and well-presented questionnaires
- helpline and email service
- detailed comparative reports
- club database, interactive report, collated text questions.