Legal Services Benchmarking Club

The legal services benchmarking club collects staffing (central and local) and cost data for the legal services function in order to derive the number of charged hours and the cost per charged hour.

Why benchmark?

Benchmarking is a vital tool that helps drive improvements and deliver value for money. By measuring your back office functions and comparing performance to similar organisations, you can identify where changes are needed and improve efficiency.

The process

Data is collected in the following areas: 

  • caseload by type of work
  • care proceedings
  • work for/by other local authorities
  • work for other bodies
  • charging rates
  • staff composition.

We then compare the legal cost and FTE per 1,000 population of the authority and per £1,000 gross revenue turnover for the authority.


Join and you'll benefit from:

  • clearly defined and well-presented questionnaires
  • helpline and email service
  • detailed comparative reports
  • club database, interactive report, collated text questions
  • access to review meetings.

Other services you've looked at

Related Products

Support Services Benchmarking

Measuring the cost and performance of support service delivery to help you understand where your organisation can transform and streamline services.

Find out more