The indicators are intended to apply across the public sector and cover many important areas of finance activity.

The indicators look to answer key questions, including:

  • Is the finance function cost-effective?
  • Has the finance function achieved an appropriate balance in deploying staff resources between 1) processing financial transactions, 2) achieving compliance and 3) providing interpretation and advice regarding the financial results?
  • Is the finance function proactively supporting the needs of decision makers across the organisation?
  • Are transactional financial processes operated efficiently and effectively?
  • Is appropriate use made of technology to support the finance function in achieving efficient and effective delivery?
  • Does the finance function provide relevant, accurate and timely management information to support robust financial planning and management?
  • Are internal customers satisfied with the services provided by finance?

The full scope of the club is provided in the notes of guidance accompanying the questionnaire and covers the key areas of business decision support, reporting and control and transaction processing, including creditors, debtors and payroll.

What do you get?

Join and you'll benefit from:

  • clearly defined and well-presented questionnaires
  • helpline and email service
  • comparative reports against your sector and all members.

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