Responding to COVID-19: insight, support and guidance


The indicators are intended to apply across the public sector and cover many important areas of procurement activity.

The indicators look to answer key questions, including:

  • Is the procurement function/model used by the organisation cost effective and appropriate?
  • Does the procurement effectively support the delivery of the organisation’s strategic objectives?
  • Are procurement processes operated in an efficient, timely and effective manner?
  • Does procurement effectively understand the requirements of the demand and business requirements for goods and services?
  • Does procurement have a good understanding of markets and effectively manage suppliers?
  • Is appropriate use made of technology to support the organisation’s procurement activity to achieve efficient and effective delivery?
  • Is procurement effectively supporting the organisation in achieving cost reduction?
  • Is corporate social responsibility a serious consideration in the procurement of goods and services including sustainability and ethical procurement?
  • Are internal customers/end users satisfied with the services provided by procurement?

The full scope of the club is provided in the notes of guidance accompanying the questionnaire and covers the key activities performed by the procurement function across the procure-to-pay process, including sourcing, contractual arrangements, strategy and sustainability.

What do you get?

Join and you'll benefit from:

  • clearly defined and well-presented questionnaires
  • helpline and email service
  • comparative reports against your sector and all members.

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