Responding to COVID-19: insight, support and guidance

the joint CIPFA & CIH national housing conference


This Conference, held on Friday 30th November, offered practical advice, solutions and guidance to help social housing providers face the operational challenges of introducing the changes proposed by reforms to the welfare system. The event covered universal credit, in particular, and how to introduce it efficiently for the benefit of tenants and residents, as well as for Landlords.

In addition to specific advice about the reforms the conference also covered: new and emerging technologies, and planning effectively for the financial impact on income streams, and individual tenant benefits.

Please download the presentations and full programme by following the links below:


National Housing Conference Programme (Word, 203KB)