Responding to COVID-19: insight, support and guidance

CBRS Summer Benefits Update


Event summary

As the country slowly begins to return to something more like normal, the effects of COVID-19 continues to impact on benefit services. These two half-day webinars provide an update on the latest information, changes and caselaw affecting housing benefit, council tax support and universal credit.


17 Aug 2021 14:00
19 Aug 2021 16:20

Standard price

£345.00 excl VAT

Network Member Price

£295.00 excl VAT

Book now

About this event

The first webinar concentrates on providing an update on issues affecting housing benefit and council tax support, including the latest information on ongoing funding, legislation, caseload and caselaw.

This will include an update on housing benefit subsidy claims and administration funding and additional council tax support grant, the latest legislation affecting local authority decision making and the continuing impact of both COVID-19 and the universal credit roll-out on housing benefit caseloads. 

The second webinar provides an update on the process and roll-out of universal credit and how this impacts on local authority benefits services. This will include the latest developments in universal credit assessment periods, payments, costs and the ongoing impact of universal credit on claimants and local authorities. 

The webinar will finish with a round-up of caselaw and other developments affecting the delivery of benefit services.

This event will be delivered in two half-day webinars on 17 August 2021 and continues on 19 August 2021. Detailed agendas for the two half-day webinars outlining the areas covered are attached. As usual, the event will be accompanied by comprehensive and updated notes available for downloading after the event.

Who should attend?

The webinar is aimed at local authority staff involved in the delivery of local authority benefits who wish to be updated on issues affecting housing benefit, council tax support and universal credit.

How will I benefit from attending?

Delegates will:

  • be aware of the latest information on the government’s welfare reforms and universal credit and how this may impact on local authorities’ services and costs
  • be updated with the latest policy and funding announcements 
  • develop an awareness of the issues relating to local benefit services are impacted during the COVID-19 crisis 
  • be informed on issues relating to the continued administration of housing benefit and local council tax support claims 
  • be aware of the latest caselaw affecting benefits decision making
  • develop an awareness of the implications of the rulings for their work
  • identify how those services will need to develop and change in order to provide effective support services to benefit recipients

CPD Hours

Seven and a half.


  • Housing
  • / Local government
  • / Revenues and benefits

Speaker - Sheldon Wood, Benefits Advisor, CIPFA Benefits & Revenues Service (CBRS)

Sheldon has 16 years' local government experience, including as Principal Benefits Officer at Sheffield City Council, where he managed the service and implemented major changes to the council's benefits administration. He joined the CIPFA Benefits and Revenues Service (CBRS) in 2003 and has trained and advised members of the team on all aspects of benefits legislation and local authority benefits service administration, focusing on the changes required as a result of successive government welfare reform policies and change programmes. E:, T: 07747 788654