Public sector organisations are becoming more commercial in their outlook as they seek to optimise outcomes. This requires significant alignment and collaboration between service managers and finance to ensure that decision-making is based on robust financial information and analysis. This one-day training course explores how to take a more business-like and commercial approach to delivering public services.
29 November 2019Starts: 09:30Ends: 16:00
The GuildhallSt Giles SquareNorthamptonNorthamptonshireNN1 1DE[See map]
£125.00 excl VAT
This event will be delivered by CIPFA trainers who are subject matter experts, on behalf of CIPFA in the Midlands.
The outline of the day is:
9:30 Welcome and Introduction
9:45 Session 1: Commercialism – what does it mean? Considering the key questions to ask before commercialism activity is decided
Understanding how this fits within your organization, and how it can add value; Breaking down value: Knowing what other stakeholders value and responding to this through service delivery.
An introduction to the delivery challenge – this will include assessing critical success factors and core skills in commercialism.
11:00 Session 2: Market knowledge and organisational considerations and cultures and behaviours
Understanding your market: Knowledge to assess the suitability of any new venture. Value for money; costs and pricing; competitors, substitutes and access to market; priorities / motive; skills and knowledge of staff; financial resources; business planning tools to assess - SWOT/ PESTLE/Porters/ VRIO
Examining what needs to change in your organisation to adopt a more commercial mindset. How prepared are people to change?
13:00 Session 3: Challenges in commercialism and case studies of good and ‘not so good’ commercial thinking
Culture and mindset challenges, operational and practical challenges ie conflicts of interest, skills, processes particularly in new delivery models such as separate legal entities. Case studies of good and ‘not so good’ commercial thinking.
14:45 Session 4: Commercial routes to market
High level overview of the different delivery models available to ‘trade’ through. This will consider the operational and financial aspects of local authority delegation, partnerships, social enterprises and local authority companies. Examining the practicalities of setting up and operating alternative service delivery models.