Training Needs Analysis Service

More organisations are recognising that they need to continually up skill employees with new competencies to enable them to undertake new or existing roles and responsibilities more effectively.

However, many public bodies still carry out training in isolation in departments and service areas. Often individuals identify courses that they think they need or someone organises random in-house training that keeps CPD up to date but does not really address skills gaps.

The challenge to organisations is to identify where those skills gaps exist, what training is required and how to ensure that the training undertaken with reduced budgets actually meets objectives – and also provides the individual and organisation with a return on investment.

Free CIPFA training needs analysis

Following meetings with the client, CIPFA will provide a short report to the client on potential training and skills gaps, and a draft electronic survey that could be sent confidentially to service managers across the organisation that will encourage them to rate their competency across a range of themes and topics, as agreed with the client. This, in turn, would clarify skills gaps and where training interventions should be focused for best return on investment.

Contact T: 020 7543 5600 or E: for more information.

*terms and conditions apply

How can the CIPFA TNA Service help your organisation?

CIPFA’s Training Needs Analysis (TNA) Service helps organisations identify skills gaps and approach training in a holistic and, more importantly, cost-effective way. With over 125 years of engagement with the public sector, our experts will identify the skills gaps an organisation will need to fill and recommend appropriate training solutions. Whether it is gaps in finance, governance, fraud, procurement, contract management, business partnering or other skills, we can pinpoint exactly what needs to be done.

A CIPFA TNA will help you:

  • help you identify any gaps in your employees' training
  • offer a tailored learning and development solution that is at the core of your organisational development
  • challenge your assumptions on what training is really required.

How does it work?

A TNA is produced on the basis of a competency framework designed by CIPFA based upon years of experience of providing training across a range of themes to a large cross-section of public bodies. CIPFA will:

  1. develop a competency framework across a number of disciplines, if such a framework does not exist, to identify those competencies that the organisation views as critical
  2. carry out focus group meetings with a cross-section of staff to confirm the key skills deficiencies in the competency framework
  3. develop a draft electronic survey that can be disseminated to staff to identify skills gaps within the required competency framework (ie it hopefully confirms the issues raised in the focus groups) and agreed with the client.

Please note that the TNA Service includes the draft survey as a report to you, the client, which will identify where the immediate needs are. It does not include the implementation of the survey nor feeding back to the client through the TNA report.

Email our in-house training team or ring T: 020 7543 5600 to discuss how a TNA works and how CIPFA can help you identify your training skills gaps.