Responding to COVID-19: insight, support and guidance
Customer services is here to answer your questions and listen to your feedback about our products and services, so that we can improve your customer experience.
At CIPFA, we aim to give our customers the best experience possible. But if you feel we've fallen short of this, please let us know.
We'll work with you to put things right and we'll always try to use your feedback to improve things where we can.
We encourage customer feedback and you can contact us as outlined below.
If you're unhappy with any of CIPFA's services, please let us know as soon as you can.
We'll do our best to put things right. We'll also use your feedback to improve our services where we can.
Email us – at firstname.lastname@example.org
Online - chat now with an agent on www.cipfa.org or via our Facebook page
Phone – call us on +44 (0)207 543 5600 Monday to Friday, 08.30 – 17.30 GMT
If you would prefer to send us a letter, you can write to us at:
Suite A2, The Quadrant, Sealand Road