Responding to COVID-19: insight, support and guidance
This publication is aimed at practitioners and advisers to public sector organisations. It provides a detailed overview of the key stages involved before, during and after insourcing to help guide organisations arrive at the right decision whether insourcing is for them.
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The guide is written to offer an information source to public bodies to widen their understanding of insourcing and support internal discussion whether services should be brought back in-house, and, if so, how these should be brought back in. In recent times, several outsourced arrangements have failed due to poor quality and unreliability of providers. It is important to note that while insourcing does not require a public body to run a full procurement process, it still needs to follow a process and undertake key steps (for example TUPE and asset transfer) and is equally reliant on the public body having expert and skilled personnel to manage this.
The practical guide will support public sector practitioners understand key areas to focus when considering insourcing as part of future delivery models.