Microsoft Teams

In this 5 hour course, we show you how to get started with Teams and make the most of this business-essential software.

About the training

Microsoft Teams is quickly becoming the way that businesses communicate internally. In this comprehensive Microsoft Teams Online Course, we show you how to get started with Teams and make the most of this business-essential software.

This programme, developed by Filtered, a leading provider of personalised and intelligent learning, is designed to take your Microsoft Teams abilities to the next level.

How is the programme taught?

The course is 5 hours, with individual video lessons and exercises. It includes downloadable course files and exercise files, so you can follow along with the instructor and then practice what you have learned at the end of each section.

It is accessible via any internet-enabled device and enables you to progress through the topic areas at your own pace.

Who is it for?

Anyone working in an organisation who utilises Microsoft Teams. Whether you have no existing knowledge or a basic knowledge, this course will take your skills to the next level!

Learning outcomes

In this course you will learn:

  • How to access, download and set up Team.
  • How to create your first team and manage members and channels.
  • All about posting and receiving public and private messages.
  • How to use announcements, tags, and message extensions.
  • How to schedule an audio or video call.
  • How to use the audio and video calling options including recording calls.
  • How to use the meeting note’s function.
  • How to create a wiki.
  • And more!


You will need a PC or Mac with a full version of Microsoft Teams (any version from 2003 to 2013 or Microsoft 365).


A 12-month subscription to the Microsoft Teams programme will cost:

  • £25 for non-CIPFA members.
  • All CIPFA members (including CPFA members, Affiliate and Associate members, student members and Fellows) will receive 10% off. When making your purchase, please select ‘member role’ to ensure you receive the member discount.