Microsoft Word 2021

Most of us can use Word to some degree but there is always more to learn. This course will take your Word abilities to the next level!

About the training

In this Microsoft Word 2021 course, you will learn how to create new documents from scratch or templates, as well as add content such as text, images, charts, icons, and SmartArt to your documents. You will explore new ways to view documents using focus mode, the immersive reader, and dark mode.

Most of us can use Word to some degree but there is always more to learn. This programme, developed by Filtered, a leading provider of personalised and intelligent learning, is designed to take your Word abilities to the next level.

How is the programme taught?

The course is 8 hours, with individual video lessons and exercises. It includes downloadable course files and exercise files, so you can follow along with the instructor and then practice what you have learned at the end of each section.

It is accessible via any internet-enabled device and enables you to progress through the topic areas at your own pace.

Who is it for?

If you have no Word experience whatsoever, then this course is the perfect starting point for you. Perhaps you have some basic Word knowledge, and you want to upgrade from an older version or sharpen your skills. Well, this training will get you up to speed!

Learning outcomes

Learn essential Word techniques, such as mail merge, find and replace, format painter. Learn how to create a table of contents, index, bibliography, and how to insert links and cross-references. You’ll also learn how to make documents look great using themes, formatting, and cover pages.

  • Access and modify Word options.
  • Create new documents from scratch or via a template.
  • Enter, select, and apply formatting to text.
  • Find and replace text in a document.
  • Format paragraphs.
  • Align paragraphs using indents and tab stops.
  • Apply a theme to control the look and feel of the document.
  • Apply and modify Word styles.
  • Insert content like shapes, icons, text boxes, 3D images, SmartArt, and charts.
  • Annotate a document.
  • And far more.


You will need a PC or Mac with a full version of Microsoft Word (any version from 2003 to 2013 or Microsoft 365).


A 12-month subscription to the Microsoft Word programme will cost:

  • £35 for non-CIPFA members.
  • All CIPFA members (including CPFA members, Affiliate and Associate members, student members and Fellows) will receive 10% off. When making your purchase, please select ‘member role’ to ensure you receive the member discount.