CIPFA Technical Manager and co-author of Delivering Outcomes, Alan Bermingham, said:
‘‘COVID-19 has starkly revealed that, in many areas, public services are not meeting the needs of the populations they intend to serve. Shifting to long-term thinking about how these services will impact communities is essential.
‘‘This publication will raise awareness of the challenges that public bodies face when designing outcomes-based policies, how to correctly identify people-centred objectives, implement them and measure the results for the benefit of the most vulnerable.’’
Notes to editors:
CIPFA, the Chartered Institute of Public Finance and Accountancy, is the professional body for people in public finance. CIPFA shows the way in public finance globally, standing up for sound public financial management and good governance around the world as the leading commentator on managing and accounting for public money.
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