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Not only does benchmarking tell an organisation how it performs, but also how much better it should perform. As the squeeze on the public finances tightens, money must go further. This guidance discusses the steps needed to get an organisation ready for benchmarking that helps drive performance improvement.
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Better Benchmarking for High Performance should be read by top managers, service managers and finance professionals.
Better Benchmarking for High Performance will raise the performance of your organisation to the standards achieved by the best. It stimulates change by learning how to do things better through a systematic comparison of costs, performance and processes.
Throughout the guide the reader is given answers to the questions that must be asked if their organisation is to succeed. As a result, it will encourage practitioners to take up benchmarking with renewed enthusiasm and success. You will see benchmarking from a new perspective. No longer will it be simply the collection of comparative information, but a powerful tool for self-improvement.
This publication is available in book and bookmarked PDF format.