HMRC announces direct way for LAs to get in touch

posted on 27 March 2020, updated on 27 March 2020

HMRC has a new way for local authorities way to contact it, via a dedicated mailbox. Authorities should email

There is also a new address for HMRC’s Option to Tax National Unit, which has moved from Glasgow to Wolverhampton.

The new address is as follows:

HM Revenue and Customs - Option to Tax National Unit
Crown House
Birch Street

Webchat is available Monday to Friday, 09:00 - 17:00 (excluding UK bank holidays).