posted on 26 November 2021, updated on 29 November 2021
The Valuation Agency Office (VOA) has issued its business plan that sets out what it's going to be doing over the next year. The plan sets out the key activities they will be undertaking over the next year to help them achieve their strategic objectives, as well as their work to build capability and modernise the agency. The business plan includes a full list of success measures by which their performance can be monitored.
The VOA compile and maintain statutory lists of council tax bands for approximately 26 million domestic properties, enabling the collection of approximately £38 billion in council tax across England and Wales.